Last updated: 17 September 2026
Motorcycle Masters / Motorcycles Plus sells used motorcycle parts in a range of conditions. As used parts have previously been fitted to or removed from motorcycles, their condition will vary depending on age, use and wear.
We aim to describe and photograph our used motorcycle parts as accurately as possible so that customers can make an informed purchase.
Please carefully review the product description, condition, compatibility information and all available photographs before placing your order.
Used Motorcycle Parts
Unless otherwise stated, our used motorcycle parts have previously been fitted to or removed from motorcycles and may show signs of normal use, age and wear.
This may include cosmetic marks, scratches, fading, discolouration or other imperfections consistent with a used motorcycle part.
Where we are aware of significant damage, defects or imperfections, we will make reasonable efforts to describe or show these in the product listing.
The age, price, condition and any disclosed defects of a used part should be taken into consideration when purchasing.
No Change of Mind Returns
Motorcycle Masters / Motorcycles Plus does not accept returns, refunds or exchanges for change of mind.
This includes situations where you:
- no longer want or need the item;
- change your mind after purchasing;
- find the item cheaper elsewhere;
- order the wrong part, size or model;
- fail to check the product description, measurements, part number or compatibility information before purchasing; or
- purchase a part that is not suitable for your motorcycle where the item supplied matches the product description and information provided at the time of purchase.
This policy does not apply where an item is faulty, incorrectly supplied, not as described, or where you are otherwise entitled to a remedy under the Australian Consumer Law.
Part Compatibility & Fitment
Customers are responsible for checking that the motorcycle part they purchase is suitable for their motorcycle before placing an order.
Please carefully check the product description, motorcycle make, model, year, part number, measurements and any other compatibility information provided in the listing.
If you are unsure whether a part will fit your motorcycle, please contact us before purchasing and provide your motorcycle make, model and year and, where relevant, VIN or part number.
If the correct item was supplied as described but was ordered incorrectly by the customer, Motorcycle Masters / Motorcycles Plus does not accept a return, refund or exchange solely because the part is unsuitable for the customer's motorcycle.
This does not apply where we supplied the incorrect item, provided incorrect compatibility information that you reasonably relied upon, or where you otherwise have rights under the Australian Consumer Law.
Faulty, Incorrect or Not as Described Parts
If you believe that a part is faulty, significantly different from its description, incorrectly supplied or otherwise does not meet applicable consumer guarantees under the Australian Consumer Law, please contact us at contact@motorcyclemasters.com.au as soon as reasonably possible.
To help us assess the issue, we may ask you to provide:
- your name;
- order number or proof of purchase;
- details of the motorcycle part;
- your motorcycle make, model and year where relevant;
- a description of the issue;
- photographs or video showing the issue where reasonably required; and
- any other information reasonably necessary to assess the problem.
Motorcycle Masters / Motorcycles Plus may reasonably assess the part and the reported issue before determining the appropriate remedy.
Depending on the circumstances and your rights under the Australian Consumer Law, an appropriate remedy may include a repair, replacement, refund or other remedy.
Known or Disclosed Defects
Used motorcycle parts may have existing wear, cosmetic imperfections, damage or other defects.
Where a particular defect, damage or condition was clearly disclosed to you before purchase, including through the product description or photographs, you may not be entitled to a remedy in relation to that particular disclosed issue.
This does not affect any rights you may have in relation to another problem that was not disclosed before purchase.
Electrical Parts
Customers should ensure that electrical components are suitable for their motorcycle and are correctly diagnosed before purchasing.
Problems caused by incorrect diagnosis, incorrect installation, incompatible electrical systems, modifications, wiring faults or other issues with the motorcycle are not considered faults with the supplied part where the part itself is not defective.
Where an electrical part is faulty or otherwise does not meet applicable consumer guarantees under the Australian Consumer Law, your statutory rights continue to apply.
Installation & Fitting
Motorcycle parts should be installed correctly and, where appropriate, by a suitably qualified motorcycle mechanic or technician.
Motorcycle Masters / Motorcycles Plus is not responsible for problems caused by circumstances such as:
- incorrect installation or fitting;
- improper use or misuse;
- incorrect diagnosis;
- modifications made to the part after purchase;
- modifications to the motorcycle;
- accidents or damage occurring after purchase;
- failure to follow appropriate installation or maintenance requirements; or
- normal wear and tear.
This does not exclude, restrict or modify any rights or remedies that cannot be excluded under the Australian Consumer Law.
Returning a Part
Please contact Motorcycles Plus before returning any item so that we can assess the issue and provide appropriate return instructions.
Proof of purchase may be required.
Please do not send a part back without contacting us first, as this may delay the assessment and processing of your return.
Where reasonably necessary, we may need to inspect or test the part before determining whether a repair, replacement, refund or other remedy applies.
For large, heavy or oversized motorcycle parts, please contact us before arranging return freight.
Return Shipping Costs
Where a product is confirmed to have a problem covered by the Australian Consumer Law, reasonable return costs will be handled in accordance with our obligations under the Australian Consumer Law.
Where Motorcycles Plus has supplied the incorrect item or made an error with your order, we will make appropriate arrangements for the return where required.
Customers should not arrange expensive return freight for large or heavy motorcycle parts without contacting us first.
