Last updated: 12 November 2026
Overview
Welcome to Motorcycles Plus.
These Terms of Service (“Terms”) apply to your use of our website, online store and related online services.
Throughout these Terms, “we”, “us” and “our” refer to Motorcycles Plus. “You” and “your” refer to any person accessing our website, submitting an enquiry or purchasing products through our online store.
Our online store is powered by Shopify, which provides the ecommerce platform that enables us to offer products and services online.
By accessing or using our website or placing an order through our online store, you agree to these Terms and the policies referred to within them.
Please read these Terms carefully before using our website or placing an order.
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law (ACL) or other applicable Australian law.
1. About Us
Motorcycles Plus is based in Kewdale, Western Australia.
Our business includes motorcycle wrecking and used motorcycle parts, as well as motorcycle workshop and related services.
Our website allows customers to browse and purchase motorcycle parts and products, search for parts, submit enquiries and access information about our workshop and services.
Motorcycles Plus
126 Kewdale Road
Kewdale WA 6105
Australia
Email: sales@mcplus.com.au
Phone: (08) 9353 4567
2. Use of Our Website
You may use our website for lawful purposes, including browsing products, purchasing products, submitting enquiries and accessing information about our business and services.
You must not use our website:
for any unlawful or fraudulent purpose;
to provide false or misleading information;
to interfere with the operation or security of the website;
to attempt to gain unauthorised access to our systems or customer accounts;
to introduce viruses, malicious software or harmful code;
to collect or misuse personal information about other users;
to infringe our intellectual property rights or those of another person; or
in any way that may damage our website, business or other users.
We may take reasonable steps to restrict access to our website where we reasonably believe it is being misused.
3. Customer Accounts
You may be able to create a customer account through our website.
You are responsible for providing accurate and current information and for keeping your login details secure.
Please contact us if you believe your account has been accessed or used without your authorisation.
4. Our Products
Our online store primarily offers motorcycle parts and related products, including used parts removed from motorcycles that have been dismantled or wrecked.
Products displayed online are subject to availability.
Because many of our used motorcycle parts are individually sourced, we may only have one of a particular item available.
Adding an item to your shopping cart does not reserve that item.
5. Used Motorcycle Parts
Unless otherwise stated, motorcycle parts sold as used have previously been fitted to or removed from motorcycles.
Used parts may show signs of age, previous use and normal wear. This may include marks, scratches, fading, discolouration, surface wear or other cosmetic imperfections consistent with a used motorcycle part.
The condition of each used part will vary.
We make reasonable efforts to accurately describe and photograph our used parts and to identify significant known defects, damage or imperfections where reasonably practicable.
Customers should carefully review:
the product description;
condition information;
photographs;
motorcycle make, model and year information;
part numbers where provided; and
compatibility or fitment information
before purchasing.
Where a particular defect, damage or condition is clearly disclosed before purchase, including through the product description or photographs, this will be relevant when assessing the condition of the product.
Nothing in this section excludes or limits your rights under the Australian Consumer Law.
6. Product Information & Photographs
We make reasonable efforts to ensure that product descriptions, photographs, specifications, part numbers and other information displayed on our website are accurate.
For used motorcycle parts, photographs may show the actual item being sold and form an important part of the product information.
Please review all available photographs carefully.
Colours and appearance may vary slightly depending on lighting, photography and the device or screen used to view the website.
If you require additional information or photographs of a product, please contact us before placing your order.
7. Compatibility & Fitment
Customers are responsible for checking that a motorcycle part is suitable for their motorcycle before purchasing.
Please check the motorcycle make, model, year, part number, measurements and any compatibility or fitment information provided in the product listing.
Motorcycle models and components can vary between production years, markets, variants and individual motorcycles.
If you are unsure whether a part is suitable for your motorcycle, please contact us before purchasing and provide your motorcycle make, model and year and, where relevant, VIN or part number.
Where we provide specific compatibility or fitment advice and you reasonably rely on that advice when purchasing, applicable rights under the Australian Consumer Law may apply.
8. Product Availability & Stock
We make reasonable efforts to keep our online inventory accurate.
Some products may also be available for sale through our physical store or other sales channels.
As a result, an item may occasionally be sold through another channel before our online inventory has been updated.
If you order an item that is no longer available, we will contact you as soon as reasonably practicable.
Where we cannot supply a product that you have paid for, we will provide an appropriate solution, which may include cancelling and refunding the unavailable item.
We will not substitute another used part without your agreement.
9. Orders
When you place an order through our website, you are making an offer to purchase the products included in your order.
An order may be subject to payment verification, product availability and other reasonable checks before it is accepted and fulfilled.
We may reasonably decline or cancel an order where, for example:
the product is no longer available;
payment cannot be authorised;
there is an obvious error in the price or product listing;
we cannot reasonably deliver the product to the address provided;
shipping, customs or carrier restrictions prevent us from sending the product;
the order appears fraudulent or unauthorised; or
fulfilling the order would breach applicable law.
If we cancel an order after payment has been received, we will refund the applicable amount.
10. Prices
Unless otherwise stated, prices displayed on our Australian website are in Australian dollars (AUD) and include GST where applicable.
Shipping, freight and other applicable delivery charges are calculated or displayed during checkout where they can reasonably be determined at that time.
International customers may also be responsible for customs duties, import taxes, clearance charges or other fees imposed by the destination country.
Please refer to our Shipping Policy for further information.
11. Pricing & Listing Errors
We make reasonable efforts to ensure that our prices, product descriptions and other website information are accurate.
Occasionally, a genuine error may occur.
If we identify an error in a product listing or price, we may correct the information and contact you where an existing order is affected.
Any affected order will be handled reasonably and in accordance with applicable Australian law.
12. Payment
Available payment methods will be displayed during checkout.
Payment must be successfully authorised before an online order can be processed for dispatch or collection unless otherwise agreed.
Payments may be processed through Shopify or other third-party payment providers.
We do not necessarily receive or store your complete payment card details.
Please refer to our Privacy Policy for further information about how personal information is handled.
13. Shipping & Delivery
Shipping and delivery are subject to our Shipping Policy, which should be read together with these Terms.
Our Shipping Policy contains information regarding:
order processing;
same-day dispatch;
Click & Collect;
Australian delivery;
international shipping;
shipping and freight costs;
large, heavy and oversized motorcycle parts;
PO Boxes and Parcel Lockers;
tracking;
customs and international shipping documentation;
incorrect addresses;
failed and returned deliveries;
lost or misdelivered parcels; and
items damaged during delivery.
Delivery times displayed on our website are estimates unless expressly stated otherwise.
14. Click & Collect
Eligible products may be available for Click & Collect from our Kewdale store.
Customers should wait until they receive confirmation that their order is ready before travelling to collect it.
We may request reasonable proof of purchase or order identification when an order is collected.
Please refer to our Shipping Policy for current Click & Collect arrangements and collection hours.
15. International Orders
International shipping availability depends on the destination, product, dimensions, weight and applicable carrier, customs and legal restrictions.
International customers are responsible for checking whether a product can legally be imported into their destination country.
International orders may be subject to customs duties, import taxes, clearance charges and other fees imposed by the destination country.
Certain motorcycle parts may be restricted or prohibited from international transport, particularly items containing or previously containing fuel, oil, batteries, chemicals or other substances regulated by carriers or customs authorities.
International shipments may also require customs declarations, invoices, tariff or HS information and other shipping or export documentation.
Please refer to our Shipping Policy for further information.
16. Returns, Refunds & Exchanges
Returns, refunds and exchanges are governed by our Returns, Refunds & Exchanges Policy and the Australian Consumer Law.
Motorcycles Plus does not accept returns, refunds or exchanges for change of mind.
This includes situations where you:
no longer want or need an item;
find the item cheaper elsewhere;
order the wrong part, size or model; or
purchase a part that is unsuitable for your motorcycle where the item supplied matches the product description and information provided at the time of purchase.
Our No Change of Mind Returns policy does not affect any rights you may have under the Australian Consumer Law.
Please review our Returns, Refunds & Exchanges Policy before purchasing.
17. Faulty, Incorrect or Not as Described Products
If you believe that a product is faulty, incorrectly supplied, significantly different from its description or otherwise does not meet an applicable consumer guarantee, please contact us as soon as reasonably possible.
We may reasonably request information, photographs, video or the return of the product to assess the issue.
We are entitled to reasonably assess a product before determining the appropriate remedy.
Where applicable, remedies will be provided in accordance with the Australian Consumer Law.
18. Installation & Use of Motorcycle Parts
Motorcycle components should be correctly installed and, where appropriate, fitted by a suitably qualified motorcycle mechanic or technician.
Problems caused by circumstances such as:
incorrect installation;
incorrect diagnosis;
misuse or improper use;
incompatible components;
unauthorised modifications;
accidents or subsequent damage;
failure to follow appropriate installation or maintenance requirements; or
normal wear and tear
are not considered defects in the supplied product where the product itself is not defective.
Nothing in this section excludes, restricts or modifies rights or remedies that cannot lawfully be excluded.
19. Electrical Parts
Customers should ensure that electrical components are suitable for their motorcycle and that the underlying issue has been correctly diagnosed before purchasing or installing a replacement electrical component.
Problems caused by incorrect diagnosis, incorrect installation, incompatible electrical systems, motorcycle wiring faults, modifications or misuse are not considered faults with the supplied component where the component itself is not defective.
Where an electrical part itself fails to meet an applicable consumer guarantee, your rights under the Australian Consumer Law continue to apply.
20. Workshop & Inspection Services
Our website may provide information about motorcycle servicing, mechanical repairs, licensing inspections, WOVR inspections and other workshop services.
Website information about these services is general in nature.
Actual requirements, costs, repairs, parts required and completion times may vary depending on the motorcycle and circumstances.
Quotes, booking confirmations, work authorisations or other terms provided specifically for workshop work may also apply.
Nothing in these Terms excludes applicable consumer guarantees relating to services.
21. Search a Part & Enquiries
Our website may allow customers to submit a Search a Part request or an enquiry about a particular motorcycle part, product or service.
Submitting an enquiry does not guarantee that a requested part is available or that we will be able to source it.
Availability, condition and price will be confirmed separately where applicable.
Personal information submitted through our enquiry forms will be handled in accordance with our Privacy Policy.
22. Promotions & Discount Codes
From time to time, we may offer promotions, discounts or promotional codes.
Individual promotions may have additional terms, eligibility requirements or expiry dates.
Unless otherwise stated, promotional codes:
cannot be exchanged for cash;
may be limited to selected products or customers;
may have an expiry date; and
may not be combined with other promotions.
Promotional or discounted products remain subject to applicable rights under the Australian Consumer Law.
23. Shopify & Third-Party Services
Our online store is powered by Shopify.
Shopify provides the ecommerce technology that enables us to operate our online store. However, products purchased through our store are sold by Motorcycles Plus, not by Shopify.
Our website may also use services provided by third parties, including payment providers, shipping providers, analytics providers and other technology services.
These third parties may have their own terms and privacy policies.
Please refer to our Privacy Policy for further information about how personal information may be shared with service providers.
24. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the content, availability or practices of an independent third-party website merely because our website contains a link to it.
Customers should review the terms and privacy policies of third-party websites before using them or providing personal information.
25. Intellectual Property
Unless otherwise stated, content created or owned by Motorcycles, including our branding, logos, photographs, graphics, text and website content, is owned by us or used with permission.
You must not reproduce, distribute, modify or commercially exploit our content without permission except where permitted by law.
Motorcycle manufacturer names, logos, trademarks and product names remain the property of their respective owners.
References to motorcycle brands, models and part numbers are used where appropriate to identify products and compatibility and do not necessarily indicate affiliation, sponsorship or endorsement by those manufacturers.
26. Website Information
We make reasonable efforts to keep information on our website accurate and current.
Blog posts, guides and other informational content are provided for general information.
They should not replace professional mechanical advice where inspection, diagnosis, repair or assessment of a motorcycle is required.
If you are unsure about the safety, condition or suitability of a motorcycle or motorcycle component, you should seek advice from a suitably qualified motorcycle professional.
27. Website Availability
We aim to keep our website available and operating correctly but cannot guarantee uninterrupted access at all times.
The website may occasionally be unavailable due to maintenance, technical issues, security requirements or circumstances outside our reasonable control.
We may make reasonable changes to the website, its functionality or content from time to time.
28. Privacy
Our Privacy Policy explains how we collect, use, disclose, store and protect personal information.
Please review our Privacy Policy for further information about how personal information is handled when you browse our website, place an order, create an account or contact us.
29. Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
Nothing in these Terms, or in any of our other policies, excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.
Consumer guarantees may apply to both new and second-hand products.
When considering the acceptable quality of a used product, relevant circumstances may include the nature of the product, its age, price, condition, previous use and any defects or limitations disclosed before purchase.
Depending on the circumstances and the nature of a problem, remedies available under the Australian Consumer Law may include repair, replacement, refund or compensation.
Our policies regarding change of mind, compatibility, used-part condition and installation do not override rights that apply under the Australian Consumer Law.
30. Liability
To the maximum extent permitted by law, Motorcycles Plus is not responsible for loss or damage caused by circumstances outside our reasonable control or by misuse, incorrect installation, incorrect diagnosis, unauthorised modification or use of a product in a manner for which it was not intended.
Nothing in these Terms excludes, restricts or modifies any liability, consumer guarantee, right or remedy where doing so would be prohibited by applicable law.
31. Changes to These Terms
We may update these Terms from time to time to reflect changes to our website, products, services, online operations, business practices or applicable legal requirements.
The current version will be published on our website together with the date it was last updated.
Changes will apply from the date the updated Terms are published, except where applicable law requires otherwise.
We encourage customers to review these Terms when using our website or placing an order.
32. Governing Law
These Terms are governed by the laws applicable in Western Australia and the Commonwealth of Australia.
Nothing in this section limits any rights you may have under applicable Australian consumer law.
33. Other Policies
These Terms should be read together with our:
Privacy Policy
Shipping Policy
Returns, Refunds & Exchanges Policy
These policies form part of the information governing purchases and interactions with Motorcycles Plus through our website.
34. Contact Us
If you have any questions about these Terms of Service, please contact us:
THE GARDINER STREET FAMILY TRUST
Trade name: Motorcycles Plus
Phone number: (08) 9353 4567
Email: sales@mcplus.com.au
Physical address: 126 Kewdale Road, Kewdale WA 6105, Australie
ABN: 98 627 231 066
ACN: 093152151
MRB468 DL2903
