Last updated: 12 November 2026
Motorcycles Plus ships motorcycle parts and products from our store in Kewdale, Western Australia.
We aim to process and dispatch orders as quickly as possible. Please review the information below before placing your order.
Order Processing & Same-Day Dispatch
Orders placed before 12:00 pm AWST (Western Australia time) on a business day will generally be dispatched the same business day.
Orders placed after 12:00 pm will generally be dispatched on the following business day.
Orders placed on weekends or Western Australian public holidays will be processed and dispatched on the next available business day.
During particularly busy periods, or where an item requires special packaging or freight arrangements, dispatch may take longer. If there is a significant delay with your order, we will make reasonable efforts to contact you.
Click & Collect
Same-day Click & Collect is available from our Kewdale store for eligible orders placed before 12:00 pm AWST on a business day.
Collection is available from our in-store Click & Collect counter during our business hours:
Monday to Friday: 8:00 am – 4:30 pm
Saturday, Sunday & Public Holidays: Closed
Please wait until you receive confirmation that your order is ready for collection before travelling to the store.
Orders placed after 12:00 pm, on weekends or on public holidays may not be available for collection until the following business day.
Australian Delivery
We ship orders throughout Australia using Australia Post, DHL or another suitable delivery or freight provider, depending on the size, weight, destination and type of motorcycle part being shipped.
Estimated delivery times after dispatch are generally:
-
Perth Metro Area: approximately 2–3 business days
-
Interstate Metropolitan Areas: approximately 3–6 business days
-
Regional & Rural Australia: delivery may take longer depending on the destination.
These delivery times are estimates only and begin from the date your order is dispatched.
Delivery times may be affected by the destination, carrier delays, public holidays, weather, peak periods or other circumstances outside our reasonable control.
Shipping Costs (Australia)
Shipping costs are calculated at checkout based on the shipping weight of your order and the delivery service you select. The shipping cost will always be displayed at checkout before payment is completed.
Australia Post charges parcels on the greater of their actual weight and their cubic (size-based) weight. For this reason, the shipping weight we use for some items reflects the size of the packaging rather than the weight of the part itself. Bulky items such as fairings, seats, mudguards, windscreens, handlebars and forks are shipped in large cartons and are charged accordingly.
Australia-wide delivery rates:
| Shipping weight |
Standard |
Express |
| Up to 0.5 kg |
$14.95 |
$19.95 |
| 0.5 kg – 1 kg |
$19.95 |
$27.95 |
| 1 kg – 2 kg |
$29.95 |
$41.95 |
| 2 kg – 3 kg |
$37.95 |
$52.95 |
| 3 kg – 5 kg |
$52.95 |
$74.95 |
| 5 kg – 10 kg |
$89.95 |
$124.95 |
| 10 kg – 22 kg |
$164.95 |
Not available |
| 22 kg – 40 kg (multiple parcels) |
$259.95 |
Not available |
| Over 40 kg (multiple parcels) |
$349.95 |
Not available |
The total shipping weight of all items in your order is used to calculate the rate. Orders over 22 kg are shipped in more than one parcel. Express delivery is generally faster than Standard delivery, but delivery times are not guaranteed.
Click & Collect from our Kewdale store is free of charge.
Large, Heavy & Oversized Motorcycle Parts
Some motorcycle parts, such as wheels, wheel sets and fuel tanks, are shipped in very large cartons. Because Australia Post charges large parcels by their cubic (size-based) weight, these items are shipped within Australia at a flat oversized shipping rate of $179.95.
Oversized items are sent by Australia Post or a courier, depending on the size and weight of the parcel. Australia Post accepts parcels up to 22 kg, 105 cm in length and 0.25 m³ in volume. Items that exceed these limits, or orders that need to be split into more than one parcel (such as front and rear wheel sets), may be sent by courier or freight provider.
Used fuel tanks and other parts that have contained fuel or oil must be cleaned before dispatch to meet carrier dangerous goods requirements, which may add time to processing.
Oversized items are currently available for delivery within Australia only. Where required, we may contact you before dispatch to confirm shipping arrangements.
PO Boxes & Parcel Lockers
Delivery to PO Boxes or Parcel Lockers may be available for eligible orders shipped with Australia Post.
Large, heavy or oversized motorcycle parts, or orders shipped using DHL, a courier or freight provider, may require a physical street address.
If we are unable to ship your order to the address provided, we will contact you to request an alternative delivery address.
International Shipping & Delivery
We ship to selected countries with Australia Post International Standard. Shipping costs are calculated at checkout based on the shipping weight of your order and the destination region:
| Shipping weight |
New Zealand |
Asia* |
Americas, Europe & UK** |
Middle East*** |
| Up to 0.5 kg |
$27.95 |
$33.95 |
$41.95 |
$48.95 |
| 0.5 kg – 1 kg |
$36.95 |
$47.95 |
$64.95 |
$76.95 |
| 1 kg – 2 kg |
$57.95 |
$74.95 |
$99.95 |
$122.95 |
| 2 kg – 3 kg |
$66.95 |
$91.95 |
$124.95 |
$149.95 |
| 3 kg – 5 kg |
$85.95 |
$126.95 |
$172.95 |
$209.95 |
| 5 kg – 10 kg |
$129.95 |
$199.95 |
$274.95 |
$334.95 |
| 10 kg – 20 kg |
$214.95 |
$344.95 |
$469.95 |
$574.95 |
* Hong Kong, Japan, Malaysia, Singapore, South Korea. ** United States, Canada, United Kingdom, Ireland and selected European countries. *** United Arab Emirates, Israel.
All prices are in Australian dollars. The maximum shipping weight for international orders is 20 kg. For larger international orders, please contact us for a shipping quote. Express international shipping is not currently offered.
If your country is not available at checkout, or shipping cannot be calculated for a particular item or destination, please contact us for assistance.
International delivery times vary depending on the destination, shipping service and customs clearance. Customs processing times are outside our control and may result in additional delays.
International customers are responsible for any applicable customs duties, import taxes, fees or charges imposed by the destination country, except where these are collected at checkout or otherwise required by applicable law.
Please note that certain motorcycle parts may be restricted or prohibited from international shipping.
International Customs & Shipping Documentation
International orders may require additional customs and shipping documentation before they can be dispatched.
Depending on the destination, value of the shipment, carrier and type of motorcycle part being shipped, this documentation may include:
- a customs declaration, such as a CN22 or CN23 where applicable;
- a commercial or tax invoice describing the goods and their value;
- an accurate description of the motorcycle part being shipped;
- the quantity, weight and declared value of the goods;
- the country of origin where required;
- the relevant tariff or HS code where required;
- sender and recipient details; and
- any additional customs, export or carrier documentation required for the shipment.
Motorcycles Plus will complete the shipping and customs documentation required by the relevant carrier based on the information available for the order.
For international shipments with a value above applicable Australian export thresholds, or for goods subject to specific export controls, additional export documentation or declarations may be required before the order can be dispatched.
Certain motorcycle parts may also be subject to dangerous goods or carrier restrictions. This may include batteries, fuel tanks, engines, fuel system components or other parts that contain, or have previously contained, fuel, oil, battery chemicals or other restricted substances. These items may require additional preparation, documentation or an alternative shipping method, or may not be eligible for international shipping.
International customers are responsible for ensuring that the motorcycle parts they purchase can be legally imported into their destination country and for providing any information reasonably required for customs clearance.
Customers are also responsible for any applicable customs duties, import taxes, clearance fees or other charges imposed by the destination country, except where these charges are collected at checkout or otherwise required by applicable law.
Customs requirements vary by country and may affect delivery times. Motorcycles Plus is not responsible for delays caused by customs clearance or destination-country import requirements.
If additional documentation or information is required before an international order can be shipped, we may contact the customer before dispatch.
Tracking
Where tracking is available, tracking information will be provided using the email address supplied with your order once the shipment has been processed by the carrier.
Please allow some time for tracking information to become active after your order has been dispatched.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please check your shipping details carefully before completing your purchase. If you notice an error in your shipping address, please contact us as soon as possible.
If your order has not yet been dispatched, we will make reasonable efforts to update the delivery address. Once an order has been dispatched, we may not be able to change or redirect the delivery.
Motorcycles Plus is not responsible for additional delivery, redirection or return-to-sender costs resulting from incorrect or incomplete shipping information provided by the customer.
If an order is returned to us due to an incorrect or incomplete address, the customer may be required to pay the reasonable cost of reshipping the order.
Failed, Refused & Returned Deliveries
If a parcel is returned to us because delivery could not be completed due to circumstances attributable to the customer, such as an incorrect or incomplete address, failure to collect the parcel, or refusal of delivery, reasonable return and reshipping costs may apply.
We will contact you where reasonably practicable to arrange redelivery or another appropriate solution.
This does not apply where the delivery failure results from an error by Motorcycles Plus or the delivery provider.
Lost, Missing or Misdelivered Parcels
If your order has not arrived within the expected delivery timeframe, please contact us as soon as possible so we can investigate the delivery with the relevant carrier.
Where delivery has been arranged by Motorcycles Plus, we will work with the carrier to investigate parcels that are lost, missing or delivered incorrectly.
If tracking shows that a parcel has been delivered but you have not received it, please contact us at sales@mcplus.com.au so we can investigate the delivery with the carrier.
Where a delivery issue is caused by an incorrect or incomplete address provided by the customer, additional delivery, redirection or return-to-sender costs may be the customer's responsibility.
Where a parcel is confirmed as lost or misdelivered due to the carrier or our delivery arrangements, we will provide an appropriate remedy in accordance with the Australian Consumer Law.
Damaged During Delivery
If your order arrives damaged, please contact us at sales@mcplus.com.au as soon as reasonably possible after receiving the parcel.
Please keep the item, original packaging and shipping materials and provide photographs of the parcel, packaging and damaged item where reasonably required to assist us in investigating the issue.
We will assess the situation and provide an appropriate remedy where required under the Australian Consumer Law.
International Refused, Unclaimed or Returned Parcels
If an international shipment is refused, unclaimed or returned to us because applicable customs duties, taxes or import charges have not been paid, reasonable shipping, return freight and reshipping costs may be deducted from any refund or charged to the customer where permitted by law.
Original shipping charges may not be refundable where they have already been incurred, except where otherwise required by applicable law.
Tax Invoices
A tax invoice will be sent to the email address provided at checkout. A printed copy of the tax invoice will also be included inside your parcel.
If you have created a Motorcycles Plus online account, your order information and available documentation may also be accessible through your account.
Returns & Refunds
Shipping-related returns, faulty or incorrectly supplied items, change-of-mind returns and other return requests are subject to our Returns & Refunds Policy and any rights available under the Australian Consumer Law.
Please refer to our Returns & Refunds Policy for further information.
Australian Consumer Law
Nothing in this Shipping Policy excludes, restricts or modifies any rights or remedies that cannot be excluded under the Australian Consumer Law.
Contact Us
If you have any questions about shipping, delivery or Click & Collect, please contact us:
Motorcycles Plus
126 Kewdale Road
Kewdale WA 6105
Australia
Email: sales@mcplus.com.au
Phone: (08) 9353 4567
